Wellbeing in The Workplace

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Foundation Course | 3 accompanying eLearning modules

Please note: This training is available to learners who have completed the CPD Foundation course.

Supporting someone at work does not mean having all the answers. Sometimes it starts with noticing that something has changed and taking the time to check in.

These three short modules build on the CPD Foundation course and give you the opportunity to put your learning into practice through realistic workplace situations.

You’ll follow a simple journey from noticing a change, to starting a supportive conversation, and then helping someone take an appropriate next step. This reflects the progression across the three modules.

The focus is not on diagnosing problems or becoming an expert. It is about noticing, listening and responding appropriately within your role.

Estimated completion time: 30 minutes

What these modules will help you do

Learn to recognise when something may have changed for someone at work.

You’ll explore changes in behaviour, performance, attendance and physical presentation, and consider whether what you’ve noticed is a one-off or part of a wider pattern.

The focus is on what you can observe, not what you think might be wrong, helping you decide when a supportive check-in may be appropriate.

Build confidence to approach someone and start a supportive conversation.

You’ll explore how to choose an appropriate time and place, start with what you’ve genuinely noticed, use open questions and listen without trying to fix the situation.

You’ll also practise how to respond calmly if someone doesn’t want to talk or the conversation becomes difficult or emotional.

Explore what can happen after someone has opened up to you.

You’ll consider practical ways someone might be supported at work, while recognising that there is no one-size-fits-all solution. Support should reflect the individual, their role and the workplace.

You’ll also explore your boundaries, when additional or specialist support may be needed, how to handle personal information with care, and how to agree an appropriate next step.

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